At Prodpdiy we provide fast and  FREE standard shipping over $79

Est. Shipping Time:

Shipping Service Providers : FedEx , DHL , USPS ,  SF Express , China Post (Express), Lao Post Express , etc.

 Notes:

- These are estimated delivery times only, and depending on the destination locations.

- In case of delay, please ensure all delivery information is correct.

-expedited shipping:Orders will be produced, sanitized and safely packaged within 2-3 business days and 99.82% delivered within 6-10 business days after shipment. Some orders may be delayed due to the epidemic.

Shipping Gurantee Policy

1.Within 3 days , 90% orders  are shipped 

2.Within 7 days , 99% orders are shipped, if part items in an order are still unavailable , we will cancel ,refund inform customer ,then we could ship the rest of order . About the rest 1% order ,if we can't ship it , we will inform customer via e-mail and request a exchange or refund suggestion.

3.Within 25 days (20 business days),90% orders are delivered successfully in normal situation. Part orders may be delivered later because the package was dispatched later than others or other unavoidable factors such as weather, holiday,etc

4.Within 45 days,over 95% package are delivered in normal situations . if you didn't receive your package , we highly suggest to contact us to ask for a investigation and when the package will be delivered.

5.Within 70 days,if you didn't receive your package  and wouldn't like to wait , you could demand us to refund or resend your package ,even in the Covid-19 period or a big holiday.

6.Within 90 days when package is not delivered , we have to refund with no reason.

Notes:

1.Customized diamond painting was shipped usually 2 weeks later than normal products.We will split the order into 2 packages .   So for customized diamond paintings about the conditions above, there should be 2 weeks later.

2.If after 2 monthes with the package not delivered  and we resend them , You could demand us to refund about the resent package after another 2 monthes.

3.if customer provide a wrong shipping address and package was returned , we need collect extra shipping fee to resend the package or refund half.

4.we may change these policy a little in future according to the detailed situation. This policy is for providing better customer service.